Customer Comments

Jul 5, 2009 | Uncategorized

We are a 100% customer focused and we’re proud to have the comments to prove it!

“… the display case you made for my Hood… In a word, WOW!! You did a very fine job on it. I love it !! It blows away
the case I paid more for … Top Notch!”

– Ted Bunn, as seen in Fine Scale Modeler

“Hi Ron, I received my cases today and they look AWESOME! Your work is very clean and neat and my ships will look great in your display cases. Its also nice to know that customer service is alive and well with Grandpa’s Cabinets. The turn around time exceeded my expectations. I will definitely use your services again”

– Charles Matthews

I looked over the cases yesterday and they were perfect. It’s especially good because I got similar cases from other guys ( I won’t mention names) but it took ten months to a year to get theirs, even after repeated complaints.

And your prices matched theirs — without the aggravation.

And your quality outstripped them. I will definitely be back.”

– Bob Murphy

The case arrived yesterday afternoon. It was in perfect condition. Beautiful job of packing. The case looks great, and it fits like a glove on the base I made. The case itself is very well done, very professional. Thank you for an easy, professional job and service.
– Kevin McClure

“This is absolutely what I wanted – the fit is flawless and the workmanship on both the case and wooden base is above reproach. When I started my search for a way to both display and protect a 100-year-old family heirloom model, every possibility was cost prohibitive. Ron’s case was not only affordable, but his customer service can’t be beat. What else could you want?” – Monty Fowler

“My order with Grandpa’s Cabinets was flawless. Ron gave me a quote by email, and went to work immediately on my order. He shipped the case the same day my check reached him. The case cover I ordered arrived well-packed, and fit perfectly. I had an odd-sized premade base, and Ron made the cover to fit within a 1/8 inch tolerance, all by email and at what I felt was a good price. I will order again from him.”
– Peter Van Buren

I just received a replacement display case from Grandpas Cabinets for one that was destroyed in shipping last week. All it took was a quick phone call to Ron Baluch explaining the condition the display case arrived in, he promised to start a replacement that weekend and get it shipped Monday. True to his word the case has arrived in excellent condition and is more then what I had expected, great workmanship and efforts for customer satisfaction.. – Roger Torgeson

My case looks great . . . fits like a glove around the existing base and nicely proportioned in terms of length/width/height. I really like the smooth, almost invisible edges. And your careful packaging insured safe delivery. – Bill Greene

“Ron built me a custom made all acrylic display case with a solid oak base according to the dimensions I needed and I couldn’t be more satisfied. The acrylic is optical quality and fits perfectly to the base. The price was also very reasonable. I ended up paying about half of what my other custom cases cost from another builder. His fast and friendly service made the entire transaction enjoyable. Ron is going to be building all my cases from now on.” – Ted Bunn

“I got the case you built for me this morning and it is really gorgeous!  I contacted two other companies to get estimates and they were not even close to yours…From now on you are doing all my special orders” – Bob Pence

“Ron, the case arrived today in perfect condition. The workmanship is very well done especially the delicate work of forming the acrylic edges and joining corners. Spectacular

I inserted the yet to be finished model of the Battleship Missouri and it immediately gave me a sense of what the total presentation will be like. It encourages me to build in even more detail into the model itself.  Thank you for the prompt and professional service. I have a collection of Brass locomotives that I will be asking you to build cases for soon. I look forward to the relationship.  My grandchildren will thrilled once they start receiving these presents over the next years! “- Bobby Poole

Would you like Grandpa’s Cabinets to build your next display case?

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